Advanced Coaching Skills – for Managers

coaching vaardigheden gevorderd

Description:
Trains managers advanced coaching skills within 2 days

Prerequisite:
Module 1, Module 2, Module 3, Coaching “Oh-Norman” 1 for Managers (Modules 4 and 5 desirable)

Target Group:
Intended for all sales/service managers worldwide who manage a challenging team of sales/service staff.

Modular Design:
Consists of the following components:

  • Session 1: Review Successes & Challenges of Coaching “Oh Norman” 1
  • Session 2: Team Analysis
  • Session 3: Setting the stage for a challenging Coaching situation
  • Session 4: Monitoring the sales call
  • Session 5: Evaluating & Feedback in challenging situations
  • Session 6: Rewarding performance in challenging situations
  • Action Session
  • Supported by optional Action Diary

Deliverables for:
Trainees

  • 7 Session booklets
  • Electronic Mindjogger
  • Evaluation form
  • Surveys from own team

Trainers

  • Trainer’s Leader Guide
  • 1 USB stick with videos
  • Leaders Bag

Available Languages: on request